Y3 Pro+ Smart Watch with Milanese Loop and Sport Strap

Standard delivery within Sri Lanka takes 2–4 business days from order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

We offer a 6 month & 1 year one‑to‑one replacement warranty on all our products. If your item develops a manufacturing defect within this period, we will replace it with a brand‑new unit at no extra cost. For more details, please see our Warranty & Replacement Policy page here.

We offer a 7‑day return & refund policy if there are any issues with your order, such as receiving the wrong product or color, or if the item arrives damaged. If you experience a problem, simply request a return through our Support Center within 7 days, and we’ll take care of it.

Frequently Asked Questions

1. Can I buy Stonet products from a physical store?
Currently, our products are only available online.

2. How long does delivery take, and what are the charges?
Standard Delivery Rs.390: 2-4 business days

3. What payment methods do you accept?
Direct bank transfer, Visa and MasterCard, KoKo, MintPay and Cash on Delivery

4. What warranty do you offer?
We provide a warranty ranging from 6 months to 1 year, depending on the product.
The warranty period for each product is clearly mentioned on its product page.

For more details, visit our warranty page here.

5. How do I check if my order was placed successfully?
After placing an order, you will see a confirmation message with a unique order number. You will also receive an email confirmation.

6. Can I send an order as a gift?
Yes! You can select the gift wrapping option at checkout.

7. Can I change the watch straps?
Yes! All Stonet watch models have interchangeable straps. You can choose from 50+ different strap options for each model.

8. Can I return, refund, or exchange my order?
For details on returns, refunds, and exchanges, please visit our returns policy page.

9. Do you provide after-sale services?
Yes, we are proud to be the only smartwatch brand in Sri Lanka offering parts and repair services:

If the warranty has expired or the watch is damaged by the customer, you can purchase parts such as Motherboards, Batteries, and Displays

*Repairs and part availability may depend on the model and stock availability. this option is only available for selected watch models.

10. How to Claim a Warranty?
To claim your warranty, simply fill out the online warranty form available on our website. After completing the form, follow the instructions and send your watch to the Stonet warehouse for processing. Don’t worry about the hassle—our courier service will come to your doorstep to collect the watch. Our team will handle the rest with care!