1. What is the delivery time? Most orders will be delivered the next day. The standard delivery time is 2-3 days.
2. What payment methods do you accept? Direct bank transfer, Visa and MasterCard, KoKo, Cash on Delivery
3. What warranty do you offer? We provide a warranty ranging from 6 months to 1 year, depending on the product. The warranty period for each product is clearly mentioned on its product page.
4. Do you provide after-sale services?
Yes, we are proud to be the only smartwatch brand in Sri Lanka offering parts and repair services:
If the warranty has expired or the watch is damaged by the customer, you can purchase parts such as Motherboards, Batteries, Displays
*Repairs and part availability may depend on the product time and stock availability.
5. How to Claim a Warranty? To claim your warranty, simply fill out the online warranty form available on our website. After completing the form, send your watch to the Stonet warehouse for processing. Don’t worry about the hassle—our courier service will come to your doorstep to collect the watch. Our team will handle the rest with care!
